VAKI strives to provide a professional level of support in order to help with the maintenance and service of our products. It is important to know how to make the most out of the equipment in order to get the maximum potential. For that reason VAKI will offer you specific product training and after-sales support for all our products and software.
If you need support, training or assistance please contact one of our consultants. We will be glad to hear from you.
Service Contracts to Customers
We want our customers to have their equipment available and working in the best possible way, so we are putting an emphasis on preventative maintenance to ensure customers that they can use the equipment without worrying.
Our preventative approach
As a part of each Service Contract VAKI visits every individual site to ensure that all equipment is technically functioning at its best, and that all staff is trained with the system.
The Service Contracts also includes virtually immediate access to back-up equipment in the unlikely event that something breaks at a critical moment.
Moreover is included in the Service Contract a stipulation that systems will be updated with the latest software on a regular basis.